Filed under: Sametime, Technical Support, Technology
In the existing world of the Sametime Gateway, here is some more news. Effective March 5th 2008, AOL has implemented rate limits to limit the number of messages that can be transmitted via the gateway over a period of time. Additionally they are implementing URL filtering to prevent messages that contain URLs that link to executable content. If you have any any questions about the specifics around this policy or want to contact AOL to voice your thoughts, additional information is available in IBM Technote# 1296449.
Filed under: Sametime, Technical Support, Technology
It looks like a solution to the previous post on Google problems with the Sametime Gateway has finally been found. Full details are available in IBM Technote 1295506, however this is what you need to know.
The Talk service offered by Google Apps for your Domain must be disabled in order to establish awareness between the Sametime Gateway and Google Talk. If the Talk service is already enabled, you have several options to disable it:
Standard/Premium/Education accounts:
The administrator can simply disable the Talk service from the dashboard to allow XMPP federation to occur between the Sametime Gateway and Google Talk.
For Team Edition (TE) accounts:
There is a problem whereby XMPP federation between the Sametime Gateway and Google Talk breaks as soon as the first user signs up for a TE account. This occurs because the Talk service is automatically enabled for the domain provided by the user. In our case, this is typically the corporate domain (the domain being used to establish XMPP federation with Google Talk).
Google is in the process of implementing a fix soon that checks for existing XMPP federation and disables the Talk service for TE domains automatically upon detection. This will keep XMPP federation from breaking for new domains in the future.
For those who are attempting to deploy the Sametime Gateway currently and have discovered that the corporate domain has already been registered for a TE account, owners of these domains can address this situation on their own by upgrading the account from a Team Edition to a Standard Edition. This is free and requires proof of domain ownership. Once the account has been upgraded, the IT administrator can then manually disable the Talk service from the Google dashboard. See the following document for more details:
http://www.google.com/support/a/bin/answer.py?answer=86647
Filed under: Sametime, Technical Support, Technology
Google Apps for your Domain may be to blame. It appears that a single user that registers the corporate domain for this service may be responsible. How do you verify this?
1. Visit http://www.google.com/a/cpanel/domain/new
2. Click on “Administrators …”
3. Type the domain (example: domain.com) in the ‘Enter your domain name’ box
4. Click on get started.
If the domain name is already registered, you will get a message indicating so. (In this case, you will just get a message indicating that some users have signed up.)
Next challenge….finding out who registered. More details to come in IBM Technote 1295505.
Filed under: Sametime, Technical Support, Technology
I am pleased to announce the release of the IBM Education Assistant videos on the Sametime Gateway. The videos are short with information and walkthroughs on how to configure various features of the Sametime Gateway environment. The videos were created for Sametime 7.5.1, however they also apply to current shipping release of Sametime 8.0. The IBM Education assistant site is a site that I would highly recommend that you bookmark for reference as various teams will be publishing content there in the upcoming months. I have spoken with customers at Lotusphere on content which you would like education on, however if any of you would like us to cover certain aspects of the product, please post a comment and I will pass them back to the appropriate teams.
Below is a list of Sametime videos which are available on the site.
Sametime Gateway
- Sametime Gateway – Verifying firewall configurations
- Sametime Gateway – Validating the DNS configuration – Part 1
- Sametime Gateway – Validating the DNS configuration – Part 2
- Sametime Gateway – Provisioning application
- Sametime Gateway – Connecting the local Sametime server
- Sametime Gateway – Connecting to AOL
- Sametime Gateway – Connecting to Google
- Sametime Gateway – Connecting to Yahoo
- Sametime Gateway – Setting up SSL – Part 1
- Sametime Gateway – Setting up SSL – Part 2
- Sametime Gateway – Setting up SSL – Part 3
- Sametime Gateway – Setting up SSL – Part 4
Sametime Mobile Video
- Using Sametime Mobile 7.5
Site URL: http://publib.boulder.ibm.com/infocenter/ieduasst/lotv1r0/topic/com.ibm.iea.sametime/sametime/sametime751.html
Posted on March 11th, 2008 by Andy Yiu
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