Filed under: Sametime, Technical Support, Technology
Internet Explorer 8 has finally gone gold and being good early adopters, some Sametime users have taken it upon themselves to install IE8 on their workstations. The chat window interface in Sametime is somewhat dependent upon the browser which is installed on the workstation to render the content and display the chat. IE8 has made some changes to support W3C CSS standards and in doing so, they have also broken the word wrap functionality in the chat windows.
IE8 is not officially supported by IBM/Lotus Sametime yet, so in the meantime continue to use IE7. If IBM releases a patch for this, I’ll be sure to blog it here.
Filed under: Sametime, Technical Support, Technology
There are a couple updates to this cross chat issue. First, if you have already downloaded this cross-chat fix you should download it again and redeploy it in your environment. A small issue around business cards behavior was discovered and it has been corrected.
We are also an update for the Sametime Standard 8.0.2 client. This optional update contains additional diagnostic prints and defensive code to prevent the cross-chat issue from occurring.
IBM Technote: http://www-01.ibm.com/support/docview.wss?rs=899&uid=swg21375473
Filed under: Sametime, Technical Support, Technology
Anyone out there who is running Sametime Standard Connect 8.0.1 or Notes 8.0.2, read on and pay attention. It looks like one of the quarky bugs has finally resurfaced. The infamous cross chat bug.
Cross chat is when one user sends a message to another user and the message instead reaches an unintended recipient. Kudos to the IBM development team for quickly isolating the problem and correcting it. All Notes Standard 8.0.2 Clients running below the CCH3 level will need to be patched to CCH3 or higher. Any organization which is running Sametime Standard 8.0.1 will need to apply a hotfix to the clients. This can be done using an update site.
Both of these hotfix packages are available on IBM Fix Central. Full details of the problem can be found in the following technote: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21375473
Filed under: Notes/Domino, Sametime, Technical Support, Technology
Several administrators have been trying to run Sametime 8.0.2 on Domino 8.5. I would like to let all of you know that this is an unsupported configuration at this time. Those that have tried have experienced issues such as certain community services not starting. Unfortunately the only way to correct this configuration is to uninstall both the Domino and Sametime server, and then reinstall again.
We are planning to have Domino 8.5 in the next release of Sametime.
Filed under: Sametime, Technical Support, Technology
Have any of you had questions about trying to virtualize your Sametime environment? In December, IBM hosted a webcast with some of our VMWare experts to discuss how to successfully deploy Sametime on VMWare in a production environment. If you are even thinking about virtualizing your infrastructure, take the time and listen to this webcast.
Title: Webcast: Virtualizing Lotus Sametime on VMWare – 16 December 2008
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21327009
Posted on March 24th, 2009 by Andy Yiu
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